We are seeking a dynamic and detail-oriented HVAC Service Coordinator to join our team. In this vital role, you will serve as the central hub for scheduling, coordinating, and overseeing HVAC service operations.

Your energetic approach will help ensure seamless communication between clients, technicians, and suppliers while driving efficiency and customer satisfaction.

Duties

• Coordinate daily HVAC service appointments, ensuring timely dispatching of technicians and optimizing routes for efficiency.
• Communicate clearly with clients to confirm service needs, provide updates, and schedule follow-up visits.
• Support field service technicians by creating, tracking, and reviewing work orders.
• Prepare service repair quotes.
• Procure parts and equipment for repairs, maintenance, and inventory.
• Maintain detailed records of all service activities, including repair logs and maintenance schedules.
• Manage the maintenance agreement program.

Requirements

• 3–5 years of experience in HVAC or similar mechanical service coordination.
• Familiarity with HVAC systems, parts, and maintenance procedures preferred.
• Experience with scheduling software, dispatch systems, and Microsoft Office Suite.
• Strong verbal and written communication skills for interacting with technicians, customers, and management.
• Ability to multitask and prioritize urgent service requests under pressure.

We are a proud equal opportunity employer and are committed to a drug and alcohol-free workplace.

Are you interested in turning your HVAC expertise into a rewarding career? We are a leading HVAC provider and due to continued growth, we are looking for top talent!

This is a highly visible role in which you will be meeting with customers at their homes to provide solutions for a wide variety of HVAC needs. You will work directly with our Project Manager and Installation Team to ensure quality work that is consistent with our reputation for exceptional customer service and satisfaction.

Intrigued?

This sales position offers a unique opportunity for a motivated, detail oriented professional to provide tailored solutions to our residential clients. Keep reading to learn more!

Key Responsibilities

• Analyze HVAC system situations and determines customer’s requirements.
• Manage outside sales leads, keeping detailed records, and log all interactions and communications with potential customers in business software.
• Prepare and deliver sales presentations establishing customer rapport. Ensure customers are well informed to make decisions about their comfort needs.
• Prepare sales contract, obtain signature, secure down payment, and submit to the Installation Department in a timely manner.
• You will be responsible for preparing installation documents and completing equipment material list(s).
• Work closely with office staff and installation team to ensure an efficient, smooth process from start to finish.
• Adhere to credit policies for customers.
• Be the primary contact throughout the project, including a home visit after the project is complete to ensure 100% satisfaction.
• Achieve sales objectives as set forth by the company for the assigned area through company leads and self-generated leads, as required.

Benefits

We are a proud equal opportunity employer and are committed to a drug and alcohol-free workplace.

Atlantic Shores Heating & Cooling is the leading provider of heating and cooling, ventilation, and servicing to the residential and light commercial markets in the Western Tidewater Area. We are locally family owned and operated since 1995 and due to continued growth, we are looking for top talent!

Key Responsibilities

• Troubleshoot, diagnose, and repair residential and light commercial HVAC systems including heat pumps, split systems, furnaces, rooftop units, boilers, ductless, etc.
• Will participate in on-call rotation and complete emergency repairs.
• Accurately document work performed.
• Communicate effectively and professionally with customers and office staff.

Benefits

We are a proud equal opportunity employer and are committed to a drug and alcohol-free workplace.

Atlantic Shores Heating & Cooling is the leading provider of heating and cooling, ventilation, and servicing to the residential and light commercial markets in the Western Tidewater Area. We are locally family owned and operated since 1995 and due to continued growth, we are looking for top talent!

Key Responsibilities

• Install new HVAC units, including: furnaces, air handlers, condensers, and rooftop units according to manufacturer specifications.
• Install, connect, and seal sheet metal or flexible duct systems, as well as copper refrigerant lines and gas lines.
• Wire both low and line voltage to heating and cooling equipment, including connecting to thermostats and control systems.
• Test electrical circuits, braze components, and run diagnostic tests to ensure proper, safe operation upon installation.
• Maintain accurate job records, including serial numbers and start-up documentation.
• Explain system operation to customers, ensure a clean workspace, and maintain a professional demeanor.

Benefits

We are a proud equal opportunity employer and are committed to a drug and alcohol-free workplace.